Refund Policy

New members may cancel their membership within 7 days of joining for a full refund, provided no sessions, classes or trainer consultations have been used during that period. A nominal processing fee may apply.

Once the 7 day window has passed, membership fees are generally non-refundable. Exceptions may be made for documented medical reasons (with supporting proof) or if Ryper Fitness is unable to provide access due to facility closure.

Unused sessions in a personal training package may be eligible for a partial refund or credit if cancelled within the applicable review period. Please speak with our team for the exact terms of your package.

Instead of a refund, members may request to transfer their remaining membership period to another individual, subject to approval by Ryper Fitness and completion of the transfer formalities.

To request a refund or transfer, please contact our team through the Contact page or speak with reception at the gym. Approved refunds are processed to the original payment method within 7 to 10 business days.

If you have questions about this Refund Policy, please reach out to us at info@ryperfitness.com or through our Contact page.